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Privacy Policy

Effective Date: 05/22/2024

1. Introduction

Welcome to Studio A Print (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website studioaprint.com (the “Site”) and when you opt-in to receive SMS messages from us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or sign up for SMS notifications.

Protection of Customer Information

At Studio A Print, we prioritize the privacy and security of our customers’ information. We are committed to maintaining the confidentiality of all personal data that we collect. This disclaimer outlines our strict policy regarding the non-disclosure of customer information to third parties or partners.

Non-Disclosure Commitment

Once your information has been collected by Studio A Print, it will not be shared, sold, leased, or otherwise disclosed to any third parties or partners with an exception for situations where we need to share data due to legal requirements or to protect our company’s rights. This commitment applies to all forms of personal data, including but not limited to:

  • Names
  • Addresses
  • Email addresses
  • Phone numbers
  • Payment information
  • Purchase history
  • Any other personally identifiable information

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

  • Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register on the Site, sign up for SMS notifications, or when you choose to participate in various activities related to the Site, such as online chat and message boards.
  • If you choose to share data about yourself via your profile, online chat, or other interactive areas of the Site, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who accesses the Site.

Derivative Data

  • Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

  • Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Stripe, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Mobile Device Data

  • Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Data From Contests, Giveaways, and Surveys

  • Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

SMS Data

  • When you opt-in to receive SMS messages from us, we collect your phone number and any information provided in your messages. Message and data rates may apply. You can opt-out of receiving SMS messages at any time by replying “STOP” to any SMS message from us or by contacting us at (512) 575-3828.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site and SMS to:

  • Create and manage your account.
  • Process your transactions and send you related information, including purchase confirmations and invoices.
  • Provide, operate, and maintain our Site.
  • Improve, personalize, and expand our Site.
  • Understand and analyze how you use our Site.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes.
  • Send you emails and SMS messages.
  • Find and prevent fraud.
  • Respond to legal requests and prevent harm as necessary.
  • For compliance with applicable laws and regulations.
 

5. SMS Privacy and Compliance

When you opt-in to receive SMS messages from us, we collect your phone number and any information provided in your messages. We are committed to protecting your privacy and complying with The Campaign Registry (TCR) requirements. Specifically, we will:

  • Obtain your consent before sending SMS messages.
  • Provide clear instructions on how to opt-out of receiving SMS messages.
  • Use SMS data only for the purposes for which you have consented.
  • Ensure your information is securely stored and only accessible by authorized personnel.
 

You can opt-out of receiving SMS messages at any time by replying “STOP” to any SMS message from us or by contacting us at (512) 575-3828.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we have collected from children under age 13, please contact us at (512) 575-3828.

8. Your Privacy Rights

Depending on where you are located, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us through the contact information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Studio A Print
Austin, TX
office@studioaprint.com
(512) 575-3828